Dear Valued Customers,
You have probably already heard about it, but we wanted to formally inform you about a recent issue that may be currently impacting some services. This morning we were informed of a Crowdstrike outage that is affecting Microsoft Cloud, Azure, and virtual machines.
Our Response
We understand the critical nature of this situation and are taking immediate steps to address it. Our dedicated team is actively monitoring the situation and working closely with Crowdstrike and Microsoft to determine the full scope of the impact and restore normal operations as quickly as possible.
Our Commitment to You
Your trust and understanding are of utmost importance to us. We appreciate your patience as we work through this issue. Please know that we are fully committed to resolving this matter promptly and effectively. Our teams are on standby to provide support and updates.
Next Steps
We will continue to keep you informed with regular updates on the status of the outage and any actions you may need to take.
In the meantime, if you have any questions or require immediate support, please do not hesitate to reach out to our customer retention team via our customer support portal.
Thank you for your continued trust and understanding as we work to resolve this issue.
Thank you,
Frequency Foundry Retention Team
