ThinkTel Degraded Services

Resolved

Degraded performance

Started almost 5 years agoSeptember 07, 2021Lasted 20 minutes8:178:37 PMUTC

Affected

Telax-Intermedia

Intermedia/Telax Hosted Contact Center Voice

Updates

Resolved
September 07, 2021 at 8:37 PMUTC
Resolved
September 07, 2021 at 8:37 PMUTC
Please note this issue has been resolved and calls should now be completing fine.
Investigating
September 07, 2021 at 8:17 PMUTC
Investigating
September 07, 2021 at 8:17 PMUTC
https://www.thinktel.ca/support-centre/network-status/

Please note Thinktel is currently experiencing a service interruption affecting call completion for Telax services.

Our voice engineering is currently investigating the issue.

We do not have an ETA at the moment.

Frequency Foundry - ThinkTel Degraded Services – Incident details