Frequency Foundry - ClickDimensions DNS Issues – Incident details

All systems operational

ClickDimensions DNS Issues

Resolved
Operational
Started about 3 years agoLasted about 1 hour

Affected

Partner Services

Operational from 5:43 PM to 6:45 PM

Click Dimensions Marketing Automation

Operational from 5:43 PM to 6:45 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are seeing all components return to normal and are monitoring for any further issues.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    This incident affects: CAN Data Center (Campaign Automations, Email, Forms, Landing Pages, Subscription Management, Surveys), US Data Center (Campaign Automations, Email, Forms, Landing Pages, Subscription Management, Surveys), AU Data Center (Campaign Automations, Email, Forms, Landing Pages, Subscription Management, Surveys), EU Data Center (Campaign Automations, Email, Forms, Landing Pages, Subscription Management, Surveys), and ClickDimensions Help Site, ClickDimensions Website.

    Update We are seeing this issue impact all regions and sporadically cause application pages not to load. The issue may also impact ability to send email during down period. Posted 1 minute ago. Mar 11, 2022 - 17:41 UTC

    Update We are seeing this issue impact all regions and sporadically cause application pages not to load. Posted 3 minutes ago. Mar 11, 2022 - 17:39 UTC

    Update We are currently investigating an issue causing the ClickDimensions website not to load Posted 12 minutes ago. Mar 11, 2022 - 17:30 UTC

    Investigating We are currently investigating an issue causing the ClickDimensions website not to load Posted 13 minutes ago. Mar 11, 2022 - 17:29 UTC