Frequency Foundry - Intermedia / ThinkTel Voice Quality Issues – Incident details

All systems operational

Intermedia / ThinkTel Voice Quality Issues

Resolved
Operational
Started about 3 years agoLasted 9 minutes

Affected

Telax-Intermedia

Operational from 8:08 PM to 8:17 PM

Intermedia/Telax Hosted Contact Center Voice

Operational from 8:08 PM to 8:17 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue is resolved as of 15:58.

    Dear Valued Customer(s),

    Please be advised that we are currently experiencing an issue with our voice services causing call quality .
    Our voice engineering team is actively working on a resolution.

    We will provide an update as soon as available.
    We apologize for any inconvenience and thank you for your understanding.

    Sincerely,
    Business Technical Services Team

  • Investigating
    UTC
    Investigating

    Please be advised that we are currently experiencing an issue with our voice services causing call quality

    Our voice engineering team is actively working on a resolution.