Frequency Foundry - Notice history

All systems operational

Operational

Microsoft Dynamics 365 - Operational

Microsoft 365 - Operational

Microsoft Azure Services - Operational

Operational

greymatter - Operational

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2022
Jun 2022
Jul 2022

Signal 311 - Operational

Databridge - Operational

Fuse - Operational

Operational

Click Dimensions Marketing Automation - Operational

Twilio - Operational

Operational

Intermedia/Telax Hosted Contact Center Voice - Operational

Intermedia/Telax Hosted Contact Center Email - Operational

Intermedia/Telax Non-Critical Services - Operational

Notice history

Jul 2022

No notices reported this month

Jun 2022

ClickDimensions - Inboxcast not providing Email Send link in US Data Center
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Identified The issue has been identified and a fix is being implemented. Posted 4 minutes ago. Jun 09, 2022 - 17:42 UTC

    Investigating We are currently investigating an issue wherein inboxcast does not provide a link to the generated email send in the US data center. Manually created email sends still function at this time.

ClickDimensions - Intermittent "Service is Unavailable" Error Displaying in US Builders
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    Investigating

    We are currently investigating an issue that causes intermittent "service is unavailable" errors in US Email and Web Content builders. At this time the issue is intermittent and can often be bypassed via refreshing the page.

    This incident affects: US Data Center (Email, Forms, Landing Pages, Surveys)

May 2022

Intermedia - Call completion issues in Toronto Datacenter
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    High Availability services are now operational

  • Investigating
    Investigating

    Affecting - Automatic Call Distribution (ACD)

    https://status.mycontactcenter.net/

    Update - We are continuing to investigate this issue. May 5, 15:32 EDT

    Investigating - We are currently investigating the call completion issue in the Toronto datacenter. The team is investigating.

May 2022 to Jul 2022

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